MB-230 Quick Study
A quick study guide to the latest Dynamics for Customer Service exams_
MB-240 Quick Study
A quick study guide to the latest Dynamics for Customer and Field Service exams
D365 - When Business Rules Fail You
When configuration isn’t always your friend
D365 - Automatically Close Record Based on Wait Time
e.g. close a Case if it has been in “Resolved” for 15 days
D365 - Configuring Filtered Fields for Hierarchial Data
Using a single entity for hierarchical filtering
D365 - Capture Timestamp of Status Change
Using a Workflow to capture the date and time of a Status change
What is the path?
Everyone should know, but no one ever teaches it to you.
Terminal Customization
What the $#%@ is the terminal though?
Coding Module for 2nd Graders
Teaching is hard work.