MB-230 Quick Study
A quick study guide to the latest Dynamics for Customer Service exams_
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MB-240 Quick Study
A quick study guide to the latest Dynamics for Customer and Field Service exams
What I’ve Learned About IT Consulting
TLDR; Nothing groundbreaking
D365 - When Business Rules Fail You
When configuration isn’t always your friend
D365 - Automatically Close Record Based on Wait Time
e.g. close a Case if it has been in “Resolved” for 15 days